Moving deposit to a new booking

Moving deposit to a new booking

If a customer requests to transfer their security deposit from a previous booking to a new one, follow these steps:

• Confirm that the customer has an existing security deposit on their old booking.
• Check that the deposit is still valid and has not been refunded or deducted for any charges.

• Remove the security deposit amount in the new booking.

• Click on 'Move deposit' and enter the booking number of the reservation to which the deposit should be transferred.

• Refresh the page for the new booking. The deposit is now authorized for the new booking.