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Oscar Knowledge Base

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Knowledge Base
USA

Welcome to the Oscar Knowledge Base

Here, you'll find everything you need to know about using Oscar. From rental procedures and payments to account management and customer service — we've gathered all the information you need to answer your questions and ensure a smooth experience.

    • General information
    • How to edit my opening hours?
    • How to edit "Delivery and pickup" times?
    • How to adjust closing days for my location
    • How to edit "Special Opening Hours" ?
    • How to edit vehicles rental prices?
    • How to adjust Deposit Prices?
    • How to change insurance prices?
    • What is Fee Prices?
    • How to add "Accessories and Service Prices" into the system?
    • How to create a booking?
    • How to change a booking?
    • How to change a car?
    • How to add a "driver" to a booking?
    • How to adjust the Milage ?
    • Insurance
    • Cancel Booking
    • How to close a booking?
    • Refund
    • Payment link
    • Pay at location
    • Charge other amount
    • Charge Customer (fee)
    • Add payment
    • Verification
    • Verification Statuses
    • Contract Signing
    • Sending contract in case of a key box location
    • Purpose of a Deposit
    • Deposit Payment Process
    • Using the Deposit for Extra Charges
    • Charge deposit
    • Moving deposit to a new booking
    • Fees
    • Place an order
    • Where is my package
    • Add cars
    • Edit cars
    • Delete car
    • Price the car
    • Picture update
    • Payout
    • Charge back
    • Miss payment
    • Lost revenue
    • Pictures damage
    • Creating Other Amount (damage)

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Oscar

  • About Oscar
  • Oscar Partner
  • Prices
  • Deposit
  • Locations

Address

Oscar Car Rental USA, Inc.
1209 Orange Street
Wilmington 19801
USA

Customer Service

Do you have any questions?
Please contact us.

Phone: +1 800-671-1889
Email: support@driveoscar.com

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2025 Oscar Car Rental USA, Inc.. All Rights Reserved.

1209 Orange Street , 19801 Wilmington

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